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ScreenSteps Documentation » Integrating ScreenSteps Live With Other Services » Configuring ScreenSteps Live for Salesforce

Topics

  • 1. ScreenSteps Live for Salesforce App 12
    • 1.1 Installing ScreenSteps Live for Salesforce
    • 1.2 Tell Salesforce to allow access to ScreenSteps Live
    • 1.3 Configuring ScreenSteps Live for Salesforce
    • 1.4 Setting Permissions for ScreenSteps Live Home Visualforce Page
    • 1.5 Determining the URL to use in the ScreenSteps Live Home Page Component
    • 1.6 Creating the ScreenSteps Live Home Page Component
    • 1.7 Adding the Home Page Component to your sidebar
    • 1.8 Changing the ScreenSteps Live tag used for each Salesforce tab
    • 1.9 Adding a tag for a custom tab or Visualforce page
    • 1.10 Customizing tags based on user profile
    • 1.11 Customizing the ScreenSteps Live Space based on user profile
    • 1.12 Determining the Salesforce instance when using My Domain
  • 2. Other Salesforce Integration Options 1
    • 2.1 Displaying ScreenSteps Live content within a Salesforce tab
  • 3. Google Sites 1
    • 3.1 How to embed your ScreenSteps Live site into Google Sites
  • 4. Other integration options 1
    • 4.1 Using iframes to embed ScreenSteps Live lessons in other services

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Last Updated

Jan 18, 2011

Download Manual PDF

Other Resources

  • ScreenSteps Desktop & Workgroup

  • ScreenSteps 2.9
  • ScreenSteps Workgroup
  • Customizing HTML Templates
  • ScreenSteps: Tips & Tricks
  • Creating Word Templates
  • Publishing to Blogs & Wikis
  • ScreenSteps Live

  • ScreenSteps Live
  • Setting up a New Admin, Editor or Author on ScreenSteps Live
  • ScreenSteps Live Support Client
  • Integrating ScreenSteps Live With Other Services
  • Collaborating on ScreenSteps Live
  • ScreenSteps Live Remote Authentication
  • ScreenSteps Live API
  • API Examples
  • Implementation Guides

  • Creating a Software Manual With ScreenSteps
  • Creating a ScreenSteps Live Support Site
  • Zendesk and ScreenSteps Live
  • Help Scout and ScreenSteps Live
  • FAQs

  • FAQs

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  • Prev: Tell Salesforce to allow access to ScreenSteps Live
  • Next: Setting Permissions for ScreenSteps Live Home Visualforce Page

Configuring ScreenSteps Live for Salesforce

After installing the ScreenSteps Live for Salesforce application you need to configure your ScreenSteps Live settings.

Load ScreenSteps Live for Salesforce

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You will be presented with a simple form where you can enter your ScreenSteps Live URL, credentials and the name of the space you want to access from within Salesforce.

Enter Information and Save

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1) Your URL will be in the format:

https://your-subdomain.screenstepslive.com

Make sure you enter the same url here as you did when configuring the Remote Site.

2) For the user name and password we recommend using an API-Access user. Any user with access to the space will do, however.

3) Enter the permalink of your ScreenSteps Live space that you want to access from within Salesforce. Make sure that you enter the permalink exactly as it appears in ScreenSteps Live, including the case of each character. (If you are not familiar with permalinks, read about them in the lesson on creating a manual.)

4) When you are done, click Save.

  • Prev: Tell Salesforce to allow access to ScreenSteps Live
  • Next: Setting Permissions for ScreenSteps Live Home Visualforce Page

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