Determining the URL to use in the ScreenSteps Live Home Page Component
The ScreenSteps Live integration is done via a Home Page Component. Home Page Components only allow HTML which means you have to manually locate the url of the visualforce page that will process requests to the ScreenSteps Live server.
Determine Your Salesforce URL
Navigate to your home tab and look at the URL in your browser. If you are using a default Salesforce installation without My Domain it will look something like this:
https://na8.salesforce.com/home/home.jsp
Make note of the instance name. In the above example the instance name is na8.
If you are using My Domain then it will look something like this:
https://bmls.my.salesforce.com/home/home.jsp
In this case you will need to determine your Salesforce instance by following these instructions.
Enter URL to ScreenSteps Live_Home Page
Note to IE users: IE will report that an error occurs when trying to access this page. If you are using IE then just copy the URL to the clipboard and skip the step of testing the URL.
Now enter the URL to the ScreenStepsLive_Home page into the browser and load the page. If you are NOT using My Domain and your Salesforce subdomain is na8 then the URL would be this:
https://screenstepslive.na8.visual.force.com/apex/ScreenStepsLive_Home
If you ARE using My Domain and your Salesforce subdomain is na8 then the URL would be this if your custom domain was bmls:
https://bmls--screenstepslive.na8.visual.force.com/apex/ScreenStepsLive_Home
You should see some text appear in your browser that looks like this image (1). If you do, then you have successfully entered the url.
Copy the URL (2) and paste it into a text document so that you can access it later.
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