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ScreenSteps Documentation » ScreenSteps Live » What Happens if Multiple People Edit the Same Lesson?

Topics

  • Getting Started 4
    • The Bare Minimum You Need to Understand
    • How do I Configure My ScreenSteps Software to Post to ScreenSteps Live?
    • How to Login to Your ScreenSteps Live Account
    • Learn About The Blue Mango Learning Systems Customer Support Methodology
  • Manuals Intro 13
    • What is a Manual?
    • What are Chapters?
    • What are Draft Chapters?
    • How to Mark a Manual as Procedural
    • How do I Create a Manual?
    • How do I Create/Edit Chapters?
    • How do I Add Lessons to a Chapter?
    • How do I Move a Lesson From One Chapter to Another?
    • How do I Publish a Chapter in a Manual?
    • How do I Edit Manual Properties?
    • How do I Change the Draft Setting on a Manual?
    • How do I Provide a Link to a Chapter in a Manual?
    • How do I Unlock a Manual for Editing?
  • Uploading Lessons From ScreenSteps Desktop to ScreenSteps Live 6
    • How do I Upload a Lesson Directly to a Manual?
    • How do I Replace a Lesson on ScreenSteps Live?
    • How do I Send a Link to the Lesson I Just Posted?
    • How do I Update a Lesson on ScreenSteps Desktop From ScreenSteps Live?
    • Using an Upload Token to Upload Lessons to Your Account
    • How do I Reset My Upload Token?
  • Manuals On ScreenSteps Live and ScreenSteps Desktop 8
    • How do I Upload a Manual to ScreenSteps Live from ScreenSteps Desktop?
    • How do I Download a Manual from ScreenSteps Live to my ScreenSteps Desktop Library?
    • Comparing Manuals Between ScreenSteps Desktop and ScreenSteps Live
    • How do I Update My Local Manual With Changes From the Version on my ScreenSteps Live Account?
    • Updating a manual on ScreenSteps Live with changes from ScreenSteps Desktop
    • How to download changes to a single chapter from ScreenSteps Live
    • Uploading a Single Chapter to ScreenSteps Live From ScreenSteps Desktop
    • Mass Editing Lessons in a Manual: Deleting PDFs and Changing Comment Settings for Lessons
  • Spaces Intro 11
    • What is a Space and Who Can See It?
    • How do I Create a Space?
    • How do I Edit a Space?
    • How do I Make a Space Private?
    • How do I add Manuals to a Space?
    • How do I Use Permalinks?
    • How to get the public url for your Space
    • Creating Redirects
    • Deleting Redirects
    • How to Clone a Space
    • How to prevent search engines from indexing your ScreenSteps Live space
  • Lessons 7
    • How do I Permanently Delete a Lesson?
    • How do I Change the Draft Status of a Lesson?
    • How do I Set the Status of a Lesson?
    • How do I Share the URL for a Lesson From the Administration Area?
    • How do I Attach a File to a Lesson?
    • How do I Delete a File That is Attached to a Lesson?
    • How do I Download a Lesson to My ScreenSteps Library From ScreenSteps Live?
  • Tasks 6
    • Tasks Screen Overview
    • How do I Create a Task?
    • How do I Claim a Task?
    • How do I Assign a Task to Someone Else?
    • How do I See Tasks Assigned to Me?
    • How Do I See Completed Tasks?
  • Comments 7
    • How do I Enable/Disable Comments for a Lesson?
    • How do I Enable/Disable Comments for All Lessons in a Manual?
    • How do I Respond to Comments on a Lesson?
    • How Do I Receive Email Notifications When Unapproved Comments Are Created?
    • How do I Subscribe/Unsubscribe to Comments via Email for a Lesson?
    • How do I Turn On/Off Comment Moderation?
    • How do I Delete a Comment?
  • Users 10
    • What are the Different Types of Users?
    • How do I Create New Users?
    • How do I Reset a User's Password?
    • How do I Deactivate/Reactivate a User?
    • How do I Delete a User?
    • How do I Edit a User Profile?
    • Importing Reader Users From a CSV File
    • Subscribing to the ScreenSteps Live Users Newsletter
    • How do I Enable OpenID for my User Account?
    • Receive daily activity updates for your account
  • Groups 3
    • What is a Group?
    • How do I Create a Group?
    • How do I Add/Remove Readers to a Group?
  • Permissions 4
    • How do I Add an Editor to a Space?
    • How do I Add an Author to a Space and Manual
    • How do I Add Viewers to a Space?
    • How do I Embed Login Credentials in a URL?
  • Customizing Your Space 14
    • How Can I Customize My Sidebar?
    • Customizing the Colors on Your Space
    • Setting a Custom Domain Name for a Space (Host Mapping)
    • Space Descriptions and Sidebar Messages
    • How do I Add Custom CSS to my Space?
    • How do I Add Custom Javascript to my Space?
    • How do I Add Links to a Space?
    • Adding Space Dividers
    • How Do I Remove the Company Title From My Space?
    • How to hide the "Log out" link
    • How do I add tracking code to my Space?
    • How do I translate my space into a different language?
    • Activating the New ScreenSteps Live 2011 Template
    • Converting a Custom Template to the ScreenSteps Live 2011 Content Template
  • Custom Templates 6
    • Preparing a Custom Template
    • How do I Create a Custom Template?
    • How do I Apply a Custom Template to a Space?
    • Custom CSS for Custom Templates
    • Custom Template Additions
    • How to Add Logout/Profile Links to Your Custom Template
  • Account Settings 5
    • How do I Change My Company Name?
    • How do I Upload a Logo?
    • Setting a Custom Respond-to Email Address for Account Notifications
    • How do I See How Much Storage Space I Have Used?
    • Customizing your login screen
  • Plans and Billing 3
    • How do I Enter My Payment Information Before My Trial Expires?
    • How do I Change My Billing Information?
    • How do I Cancel My Account?
  • Synchronization 3
    • What Happens if Multiple People Edit the Same Lesson?
    • Upgrading to 2.8.2 or later - Uploading Unique Lessons Identifiers to ScreenSteps Live
    • Upgrading to 2.8.2 or later - Downloading Unique Lesson Identifiers From ScreenSteps Live to Other Computers
  • Troubleshooting 1
    • Errors uploading a lesson or manual

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Last Updated

Apr 21, 2010

Download Lesson PDF

Download Manual PDF

Other Resources

  • ScreenSteps Desktop & Workgroup

  • ScreenSteps 2.9
  • ScreenSteps Workgroup
  • Customizing HTML Templates
  • ScreenSteps: Tips & Tricks
  • Creating Word Templates
  • Publishing to Blogs & Wikis
  • ScreenSteps Live

  • ScreenSteps Live
  • Setting up a New Admin, Editor or Author on ScreenSteps Live
  • ScreenSteps Live Support Client
  • Integrating ScreenSteps Live With Other Services
  • Collaborating on ScreenSteps Live
  • ScreenSteps Live Remote Authentication
  • ScreenSteps Live API
  • API Examples
  • Implementation Guides

  • Creating a Software Manual With ScreenSteps
  • Creating a ScreenSteps Live Support Site
  • Zendesk and ScreenSteps Live
  • Help Scout and ScreenSteps Live
  • FAQs

  • FAQs

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  • Prev: How do I Cancel My Account?
  • Next: Upgrading to 2.8.2 or later - Uploading Unique Lessons Identifiers to ScreenSteps Live

What Happens if Multiple People Edit the Same Lesson?

This lesson will give you an idea of how manual syncing works with ScreenSteps Live. It is important to understand that ScreenSteps Live currently syncs lessons as a whole. It will not merge changes to individual steps in a lesson. Think of it as syncing the table of contents in the manual and not the individual contents of a lesson or tutorial.

Lesson is Posted

Lesson_is_posted

In this example we have two users, Person A and Person B. Person A posts a lesson in a manual to ScreenSteps Live.

Person B Downloads Lesson

Person_b_downloads_lesson

Person B then downloads the package file for the lesson to their desktop software.

All Lessons are the same

All_lessons_are_the_same

At this point the lesson content is exactly the same between ScreenSteps Live, Person A and Person B.

Person A Makes Changes and Uploads

Person_a_makes_changes_and_uploads

Now Person A updates the lesson and posts the changes to ScreenSteps Live.

Lessons Out of Sync

Lessons_out_of_sync

We now have an issue where the lessons are out of sync. Person B's local copy of the lesson does not match what is on ScreenSteps Live.

We Recommend Person B Sync Down

We_recommend_person_b_sync_down

We recommend that when working on lessons that are being synced to a ScreenSteps Live account that you perform a downward sync before you begin. This will ensure that you are always using the latest content. See this lesson to learn how to do a downward sync.

What Happens if Person B Tries to Overwrite?

What_happens_if_person_b_tries_to_overwrite

If Person B does not sync before updating the lesson their local copy will overwrite the lesson on the ScreenSteps Live site once they try to post.

  • Prev: How do I Cancel My Account?
  • Next: Upgrading to 2.8.2 or later - Uploading Unique Lessons Identifiers to ScreenSteps Live

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