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ScreenSteps Documentation » ScreenSteps Live Support Client » How Do I Get Started?

Topics

  • Getting Started 3
    • How Do I Get Started?
    • How Do I Preview a Lesson?
    • How Do I Copy a Lesson URL to the Clipboard?
  • Searching 1
    • How Can I Limit a Search To a Manual?
  • Clipboard Templates 5
    • What Is a Clipboard Template?
    • How Do I Customize or Add a Clipboard Template?
    • Adding Login Credentials to a Clipboard Template
    • How to create an iFrame Clipboard Template
    • How to copy a shortened url to the clipboard using bit.ly

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  • Retrieve a lost license key

The ScreenSteps Live Support client is a free resource for ScreenSteps Live users. here:

Download the ScreenSteps Live Support Client

Last Updated

Nov 16, 2011

Download Manual PDF

Other Resources

  • ScreenSteps Desktop & Workgroup

  • ScreenSteps 2.9
  • ScreenSteps Workgroup
  • Customizing HTML Templates
  • ScreenSteps: Tips & Tricks
  • Creating Word Templates
  • Publishing to Blogs & Wikis
  • ScreenSteps Live

  • ScreenSteps Live
  • Setting up a New Admin, Editor or Author on ScreenSteps Live
  • ScreenSteps Live Support Client
  • Integrating ScreenSteps Live With Other Services
  • Collaborating on ScreenSteps Live
  • ScreenSteps Live Remote Authentication
  • ScreenSteps Live API
  • API Examples
  • Implementation Guides

  • Creating a Software Manual With ScreenSteps
  • Creating a ScreenSteps Live Support Site
  • Zendesk and ScreenSteps Live
  • Help Scout and ScreenSteps Live
  • FAQs

  • FAQs

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  • Next: How Do I Preview a Lesson?

How Do I Get Started?

The ScreenSteps Live Support Client is a free desktop application for ScreenSteps Live customers.

Download

Download the free support client here.

Configure

Configure_display

The first time you launch the application you will be prompted to enter your ScreenSteps Live domain, username and password. Enter a reader account user name and password here (1). When you have finished, click OK (2) and your settings will be verified.

Begin Browsing Content

Begin_browsing_content_display

After clicking OK, content from your ScreenSteps Live account will load. The content you see is based on the content that the user whose credentials you entered has access to on ScreenSteps Live.

Spaces (1) appear in the upper-left corner of the window. Manuals (2) in the selected Space appear in the left column and Lessons and Chapters (3) appear in the right column.

  • Next: How Do I Preview a Lesson?

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