Recent Updates

  • By default, ScreenSteps requires that a DSN be configured on every computer that connects to ScreenSteps Workgroup. To bypass this requirement, you can specify the Database Host where your SQL Server installation resides. By doing this, the admin tool will include this address in any connection files you export.

    When ScreenSteps Desktop attempts to connect to a Workgroup library it will first look for a DSN with the same name as the DSN specified in the connection file. If no DSN is found by a Database Host has been configured then ScreenSteps Desktop will attempt to connect to the database using the host setting.

    This lesson will show you where to configure the Database Host.

  • In version 2.8.9 ScreenSteps added the ability to specify the file name to use when exporting a lesson or manual to files on disk (e.g. HTML).

  • Updated on: Jan 13, 2011

    How ScreenSteps Deals With Large Images

    ScreenSteps provides a couple of settings that can help in working with large images.

  • This lesson will show you the basics of how to add an image, such as your company logo, to the table of contents and lesson pages of a manual HTML template.

    If you are not familiar with locating HTML templates in ScreenSteps please see this lesson. If you are modifying one of the default ScreenSteps templates we recommend making a copy of the template and modifying that.

  • Updated on: Dec 15, 2010

    Uploading a Lesson to a Zendesk Forum

    This lesson will show you how to export a lesson to a Zendesk forum.

  • In addition to creating new forum posts in Zendesk, ScreenSteps can also add a comment to an existing forum post. This lesson will show you how commenting is done.

  • In addition to creating new forum posts in Zendesk, ScreenSteps can also replace the content in an existing forum post. This lesson will show you how this is done.

    Important Note: ScreenSteps will only update the forum post. None of the comments will be affected. ScreenSteps will not delete any attachments associated with the original post. If you have any attachments that you no longer want to associated with the forum post you will need to manually delete them.

  • Updated on: Nov 18, 2010

    How to Capture a Menu

    There are a variety of ways you can capture menu items. This is one solution that will work on Mac or Windows.

  • Updated on: Nov 18, 2010

    Importing a Library

    This lesson will show you how to import one ScreenSteps Library into another.

  • Updated on: Nov 18, 2010

    How do I reorder Chapters?