As of version 2.8.7 you can break the link between a lesson and a web server. This allows you to upload the lesson to the web server as a new document rather than updating the existing document.

In addition to creating new forum posts in Zendesk, ScreenSteps can also add a comment to an existing forum post. This lesson will show you how commenting is done.

With Zendesk export support you can now use ScreenSteps to quickly generate forum posts that speak through pictures. ScreenSteps will upload all of the images and lesson text for you and your forum post will be ready to go.

Here are some instructions for configuring a web export account that will upload to Zendesk. You must have ScreenSteps 2.8.7 or higher to post to Zendesk.