Recent Updates
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Replacing content of an Existing Zendesk Forum Post
<p>In addition to creating new forum posts in Zendesk, ScreenSteps can also replace the content in an existing forum post. This lesson will show you how this is done.</p> <p>Important Note: ScreenSteps will only update the forum post. None of the comments will be affected. ScreenSteps will not d... -
Breaking a Link Between a Lesson and a Web Server
As of version 2.8.7 you can break the link between a lesson and a web server. This allows you to upload the lesson to the web server as a new document rather than updating the existing document.
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Using the Capture Tool Delay
Updated on: Aug 19, 2022
Shows you how to use the capture tool.
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Commenting on an Existing Zendesk Forum Post
Updated on: Aug 19, 2022
In addition to creating new forum posts in Zendesk, ScreenSteps can also add a comment to an existing forum post. This lesson will show you how commenting is done.
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New Features in ScreenSteps 2.9
Updated on: Aug 19, 2022
We are happy to announce the release of ScreenSteps 2.9. This upgrade is free to all registered users of ScreenSteps 2.x. In addition to the numerous improvements and bug fixes version 2.9 also has some great new features.
Read the full release notes
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Configuring a Clarify-it.com account
Updated on: Aug 19, 2022
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Uploading a Lesson to a Zendesk Forum
Updated on: Aug 19, 2022
This lesson will show you how to export a lesson to a Zendesk forum.
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Configuring a Zendesk Web Export Account
Updated on: Aug 19, 2022
<p>With Zendesk export support you can now use ScreenSteps to quickly generate forum posts that speak through pictures. ScreenSteps will upload all of the images and lesson text for you and your forum post will be ready to go.</p> <p>Here are some instructions for configuring a web export accoun... -
Using the Blur Tool
Updated on: Aug 19, 2022
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Comparing Manuals Between ScreenSteps Desktop and ScreenSteps