Recent Updates
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Updated on: Nov 27, 2012
Can I Import Word docs or HTML files into ScreenSteps?
Manual FAQs -
Updated on: Sep 05, 2012
Confirming that a manual is linked to ScreenSteps Live
Manual ScreenSteps 2.9 -
Updated on: Aug 15, 2012
Collaboration options with ScreenSteps Workgroup, ScreenSteps Desktop and ScreenSteps Live
Manual FAQs -
Updated on: Aug 15, 2012
Collaborating with ScreenSteps Live
Manual FAQs -
Updated on: Aug 15, 2012
Collaborating with ScreenSteps Workgroup
Manual FAQs -
Updated on: Aug 14, 2012
ScreenSteps Desktop Package files
Manual FAQs -
Updated on: Jul 03, 2012
Configuring a Zendesk Web Export Account
With Zendesk export support you can now use ScreenSteps to quickly generate forum posts that speak through pictures. ScreenSteps will upload all of the images and lesson text for you and your forum post will be ready to go.
Here are some instructions for configuring a web export account that will upload to Zendesk. You must have ScreenSteps 2.8.7 or higher to post to Zendesk.
Manual Publishing to Blogs & Wikis -
Updated on: May 09, 2012
Create a Workgroup Database
This lesson will show you how to set up a new ScreenSteps Workgroup library.
To get started you need to download and install ScreenSteps Workgroup Administrator.
Manual ScreenSteps Workgroup -
Updated on: May 09, 2012
Exporting an Author-Specific Connection File
In order to connect to a ScreenSteps Workgroup library an author must have access to a connection file. This lesson will show you how to export a connection file that contains a specific author's credentials. This saves them the hassle of entering their login and password information when connecting to the workgroup library the first time.
If you want to create a connection file that can be sent out to any author please see this lesson.
Note:
- If you are using Microsoft SQL Server you must create an ODBC connection on each computer running OS X and ScreenSteps Desktop.
- If you are using Microsoft SQL Server you must create an ODBC connection on eac computer running Windows and ScreenSteps Desktop OR add a Database Host.
Manual ScreenSteps Workgroup -
Updated on: May 09, 2012
Creating ODBC Connections on OS X
Connecting to SQL Server from an OS X computer requires a 3rd party ODBC driver. If you do not already have an ODBC driver that you use then we recommend you look at OpenLink ODBC drivers for Microsoft SQL Server. OpenLink sells commercial ODBC drivers that work in our tests. Demos are available so you can verify that the drivers work on your system.
When connecting to your SQL Server database with the admin tool or ScreenSteps Desktop you will need to connect via a DSN. If you are not familiar with how to create a DSN then follow the instructions in this lesson. These instructions show how to create a new System DSN using the iODBC Data Source Administrator that comes with OpenLink's driver.
Note that any computer that tries to connect to ScreenSteps Workgroup will need to have the ODBC driver installed.
Manual ScreenSteps Workgroup